Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping time for furniture orders?
Most in-stock items ship within 3-5 business days. Large furniture pieces delivered via our white-glove service typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on AmeroHome products?
Yes, we offer a 1-year limited warranty on all furniture and decor items covering manufacturing defects in materials and workmanship.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
Sustainability is a core value at AmeroHome. Over 80% of our wood collections are crafted from FSC-certified timber or reclaimed materials.
Can I track my order after it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.